Terms & Conditons

Staymandu Property Management Agreement

Scope of Services

Staymandu (the “Company”) acts as an authorized manager for the Property Owner (the “Owner”). Our services include tenant vetting, rent collection via localized gateways (eSewa, Khalti, Fonepay), and maintenance through our in-house team of professionals.

Rent Collection & Disbursement

The Staymandu Guarantee: The Company shall ensure that rental income is disbursed to the Owner by the 5th day of each month (Bikram Sambat), provided the tenant has remitted payment.
TDS Compliance: Pursuant to the Income Tax Act 2058, Staymandu will assist in the calculation and deduction of the applicable Rental TDS (typically 10% for commercial) to be deposited with the local Ward Office or Internal Revenue Office (IRO).

Maintenance & “Property Stewardship”

In-House Repairs: Maintenance requests are handled by Staymandu’s salaried electricians and plumbers.
Emergency Response: We commit to a 2-hour response time for critical issues (burst pipes, electrical hazards).
Approval Threshold: For non-emergency repairs exceeding NPR 5,000, Staymandu must obtain written (digital) approval from the Owner before proceeding.
“Our Own House” Rule: We conduct quarterly 20-point inspections to ensure the property remains in peak condition.

Tenant Vetting & Compliance

KYC Documentation: Staymandu shall collect and verify copies of Citizenship Certificates or Passports for all tenants.
Legal Formalities: In accordance with the Civil Code 2074, any rental agreement with a monthly value exceeding NPR 20,000 must be executed in writing. Agreements exceeding NPR 50,000 will be registered/attested at the Ward Office (Lalitpur Metropolitan City).

Security Deposits

Staymandu shall hold a security deposit (typically 1 month’s rent) in a dedicated ledger. This deposit is refundable upon move-out, minus any documented deductions for damages beyond normal wear and tear, as verified by our final inspection report.

Termination of Agreement

By Owner: The Owner may terminate this management agreement by providing 35 days’ written notice.
By Staymandu: Staymandu reserves the right to terminate the agreement if the property is found to be unsafe, violates local zoning laws, or if the Owner consistently refuses critical safety repairs

Dispute Resolution & Jurisdiction

Any disputes arising from this agreement shall first be attempted to be resolved via mutual mediation. If unresolved, the matter shall be subject to the jurisdiction of the Lalitpur District Court or the Consumer Court in accordance with the Consumer Protection Act, 2076.

A Final Word

These terms are not just paperwork-they are the quiet promises that hold our work together. Every clause above exists because we believe property management should feel less like a transaction and more like a trusted partnership, rooted in transparency and care.

By entrusting your property to Staymandu, you join a network of owners who value craftsmanship, accountability, and the long-term wellbeing of their investment. We will treat your home as we would our own-with diligence, respect,and an unwavering commitment to doing things the right way.

If anythings within this documents feels unclear, or if you would like to discuss specific provisions before signing, our team is always avaiable for an open conversation. Your peace of mind is the foundation of everything we do.

Welcome to a calmer way of owning property.